Thursday, September 5, 2013

Dear Babies R Us,

Dear Babies R Us,

I received his awesome flier from you in the mail the other day!  It stated that if I made purchases of certain amounts, I would receive something free in return.  For example, if I spent $50 in store, you'd give me something for free worth $10.  $100, something free worth about $40.  So on, so forth.  I read the fine print on the back and saw that you couldn't use it to buy diapers, wipes, formula, etc., and I thought "great, it doesn't say gift cards!"  I had told my brother and sister-in-law that I would get them a gift card for the car seat they registered to get.  The flier was going to allow me to get them something awesome for free that they could use - yay!  Therefore, I loaded my girls in the car and drove them to your nearest store.

I picked up a gift card and went to the register.  I gave the cashier the flier and said "I should get this object with my purchase."  She said "nope."  Excuse me?  I took the flier back, examined the fine print again, and stated "I should get this object with my purchase.  It doesn't say gift cards don't count toward this offer in the fine print."  She said "nope."  Okay, lady, can I speak with your manager then?  After the dirty look and eye rolling, she got her manager.  I explained again what I was doing:  getting a gift card for $X, which should allow me to get this object for free.  The manager looked at the register, looked at the flier, and then she said "nope, you don't get this for free."  Why, for pete sake, will you not give me this object when the flier clearly states that gift cards are not excluded toward the minimum amount purchase to get this?!??  She said "because it's a gift card."  Did you NOT hear what I just said?  Read the f*ing flier!  I CAN buy a gift card and have it count toward the purchase!  The manager just looked at me like I was an idiot and said

"would you like to buy this object?" 

You've GOT to be kidding me.  Of course not, you f*ing idiot, I don't want it if you're going to make me pay for it, I should be getting it for free.

So, I did what I had to do - if they weren't going to give me what I should clearly be getting from the promotion on their flier, I'd just make their lives a living hell for awhile.  I said no, I don't want to purchase the item.  I do, however, want to return everything I just tried to purchase with you right now.  Also?  Hey girls, see that display over there?  Go play with it.  The ensuing anger on their faces from having to do a return for me, plus the line of people waiting behind me, plus the bouncing noises that came from the display the girls were destroying, made my morning.  It's okay, you can call me a bitch, I proudly claim it just this once.  I walked out with a smile on my face.

Babies R Us, honor your promotions.  If you can't do that, there's no point in having the promotion in the first place.  I bet most of your stores just claim they're out of the free products.  You bastards.

No Love,
Me

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